Privacy Policy

Last updated:

1. Information We Collect

We collect information you provide directly to us, such as:

  • Account registration information (name, email, phone)
  • Business information and contact details
  • Messages and content you send through our platform
  • Payment and billing information

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices and support messages
  • Respond to your comments and questions

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information in these situations:

  • With your consent
  • To comply with legal obligations
  • To protect our rights and safety
  • With service providers who assist our operations

4. Data Security

We implement appropriate security measures including:

  • Encryption of data in transit and at rest
  • Regular security audits and monitoring
  • Access controls and authentication
  • Secure data centers and infrastructure

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your data at any time.

6. Your Rights

You have the right to:

  • Access and update your personal information
  • Request deletion of your data
  • Opt-out of marketing communications
  • Data portability and export

7. Cookies and Tracking

We use cookies and similar technologies to improve user experience, analyze usage, and provide personalized content.

8. Third-Party Services

Our service integrates with WhatsApp Business API and other third-party services. Their privacy policies apply to data shared with them.

9. International Data Transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

10. Changes to Privacy Policy

We may update this privacy policy from time to time. We will notify you of any material changes.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@simplypost.com